User agreement - Legacy Commercial Furniture

Website Terms of Use

Last Updated: 11 Dec 2025

These Terms of Use (“Terms”, “Terms of Use”) govern your access to and use of the Legacy Commercial Furniture website located at www.legacyfurniture.au (“Website”, “Site”). The Website is owned and operated by Legacy Commercial Furniture ABN: 60 724 110 346 (“we”, “us”, “our”, “Company”).

By accessing or using our Website, you agree to be bound by these Terms of Use. If you do not agree with any part of these Terms, you must not use our Website.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR WEBSITE.

1. Acceptance of Terms

1.1 Agreement to Terms

By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy, which is incorporated by reference into these Terms.

1.2 Modifications to Terms

We reserve the right to modify, amend, or update these Terms at any time without prior notice. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms.

We encourage you to review these Terms regularly to stay informed of any updates.

1.3 Additional Terms

Some services or features on our Website may be subject to additional terms and conditions. When you use those services or features, you also agree to any additional terms applicable to them.

These include:

1.4 Age Requirement

You must be at least 18 years old to use this Website. By using the Website, you represent and warrant that you are 18 years of age or older. If you are under 18, you may only use the Website with the involvement and consent of a parent or legal guardian.

2. Use of the Website

2.1 License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

Access and use the Website for personal, non-commercial purposes
View, browse, and print content from the Website for personal reference
Create an account and use account features

This license does not include any rights to:

Resell, redistribute, or commercially exploit Website content
Modify, copy, or create derivative works from Website content
Use automated systems (bots, scrapers) to access the Website
Use the Website for any unlawful purpose

2.2 Permitted Uses

You may use our Website to:

Browse and view furniture products
Make purchases of furniture and related products
Create and manage an account
Read blog posts, articles, and educational content
Contact customer service
Subscribe to newsletters and communications
Leave product reviews and feedback
Use interactive features (wish lists, product comparisons, calculators)

2.3 Prohibited Uses

You agree NOT to use the Website to:

Unlawful Activities:

Violate any applicable local, state, national, or international law
Infringe on intellectual property rights of others
Engage in fraudulent or deceptive practices
Impersonate any person or entity

Harmful Activities:

Upload or transmit viruses, malware, or malicious code
Attempt to gain unauthorized access to the Website or systems
Interfere with or disrupt the Website or servers
Use any automated system to access the Website (except search engine crawlers)
Overload, spam, or flood the Website
Circumvent security measures

Content Violations:

Post or transmit offensive, defamatory, or inappropriate content
Harass, threaten, or abuse other users
Post spam, advertising, or promotional content (without permission)
Collect personal information about other users
Upload content containing viruses or malicious code

Commercial Misuse:

Use content from the Website for commercial purposes without permission
Frame or mirror any Website content
Use data mining, scraping, or extraction tools
Deep-link to our Website without permission
Remove copyright or proprietary notices

2.4 Consequences of Prohibited Use

If you engage in prohibited activities, we may:

Suspend or terminate your access to the Website
Delete your account and content
Report illegal activities to law enforcement
Take legal action for damages
Block your IP address

3. User Accounts

3.1 Account Creation

To access certain features (order history, saved items, faster checkout), you may need to create an account.

When creating an account, you must:

Provide accurate, current, and complete information
Maintain and promptly update your account information
Keep your password secure and confidential
Notify us immediately of any unauthorized access
Accept responsibility for all activities under your account

You may not:

Create multiple accounts
Create an account using false information
Share your account with others
Transfer your account to another person
Use another person’s account without permission

3.2 Account Security

Your Responsibilities:

You are solely responsible for maintaining the confidentiality of your account credentials
You are responsible for all activities that occur under your account
We are not liable for any loss or damage from your failure to protect your account

Recommended Security Practices:

Use a strong, unique password
Do not share your password with anyone
Log out after each session, especially on shared devices
Enable two-factor authentication (if available)
Monitor your account for suspicious activity

3.3 Account Termination

You May:

Close your account at any time by contacting customer service
We will process your request within 10 business days
Some information may be retained as required by law or for legitimate business purposes

We May:

Suspend or terminate your account at any time for:
- Violation of these Terms
- Fraudulent or suspicious activity
- Excessive returns or chargebacks
- Abusive behavior toward staff
- Failure to pay for orders
- Inactivity for 2 months (after notice)
- Any other reason at our sole discretion

Upon Termination:

Your right to use the Website immediately ceases
You must cease all use of the Website
We may delete your account data (subject to legal retention requirements)
Outstanding orders may be cancelled or fulfilled at our discretion
Any amounts owed to us remain payable

4. Intellectual Property Rights

4.1 Our Intellectual Property

All content on this Website is owned by Legacy Commercial Furniture or our licensors and is protected by:

Copyright laws
Trademark laws
Other intellectual property rights

Protected Content Includes:

Website design, layout, and user interface
Text, articles, product descriptions
Images, photographs, graphics
Videos and multimedia content
Logos, trademarks, and brand names
Software, code, and functionality
Product designs and specifications
Trade dress and overall look and feel

4.2 Trademarks

Legacy Commercial Furniture, our logo, and related marks are trademarks or registered trademarks of Legacy Commercial Furniture .Other trademarks, product names, and company names mentioned on the Website are the property of their respective owners.

You may not use any trademarks without our express written permission.

4.3 Copyright Notice

4.4 Limited License to Users

We grant you a limited license to:

View and display Website content on your personal device
Print individual pages for personal, non-commercial use
Share links to our Website on social media

This license does NOT permit you to:

Reproduce, duplicate, copy, or republish content
Sell, rent, or sublicense Website content
Modify, adapt, or create derivative works
Use content for commercial purposes
Remove copyright notices or attributions
Distribute content to third parties

4.5 User-Generated Content License

When you submit content to our Website (reviews, comments, photos, feedback), you grant us:

A worldwide, non-exclusive, royalty-free, perpetual, transferable license
To use, reproduce, modify, adapt, publish, translate, distribute, and display your content
In any media or format (current or future)
For any purpose related to our business

You represent and warrant that:

You own or have the rights to the content you submit
Your content does not infringe on any third-party rights
You have obtained necessary permissions (e.g., for photos of people)
Your content complies with these Terms

You retain ownership of your content, but you grant us the rights above.

5. User-Generated Content

5.1 Types of User Content

You may be able to submit:

Product reviews and ratings
Questions and answers about products
Photos of products in your home/office
Comments on blog posts
Testimonials and feedback
Design ideas or inspiration

5.2 Content Guidelines

Your content must:

Be honest, accurate, and based on genuine experience
Be relevant to the product or topic
Be respectful and appropriate
Comply with all applicable laws
Not contain personal information about others

Your content must NOT:

Be false, misleading, or deceptive
Contain hate speech, profanity, or offensive language
Be defamatory, libelous, or slanderous
Harass, threaten, or abuse others
Violate privacy or publicity rights
Infringe on intellectual property rights
Contain advertising or promotional content
Include spam or irrelevant links
Contain viruses or malicious code
Be illegal or promote illegal activity

5.3 Review Guidelines

Product Reviews Should:

Be based on your actual experience with the product
Include specific, helpful information
Be balanced and fair
Focus on product features and performance

Reviews Should NOT:

Be submitted by competitors
Be written in exchange for compensation (unless disclosed)
Include irrelevant content (shipping, price complaints)
Contain personal information
Include external links

5.4 Content Moderation

We reserve the right to:

Review all user-generated content before or after posting
Edit, modify, or reject content that violates these Terms
Remove content at any time for any reason
Disable user accounts that repeatedly violate guidelines
Not post or display content without explanation

We are not obligated to:

Monitor all user content
Edit or remove content unless we choose to
Verify the accuracy of user content

5.5 No Endorsement

User-generated content represents the views of individual users, not Legacy Commercial Furniture. We do not endorse, support, or guarantee the accuracy of user content.

5.6 Compensation Disclosure

If you received free products, compensation, or incentives in exchange for a review, you must clearly disclose this relationship in your review. Failure to disclose may violate consumer protection laws.

6. Product Information and Pricing

6.1 Product Information

We strive for accuracy, but:

Product descriptions, specifications, and images are provided for general information
Colours may vary due to screen settings and photography
Dimensions are approximate (±2cm variance)
Product availability is subject to change
Specifications may be updated by manufacturers without notice

We do not warrant that:

All information is accurate, complete, or current
Products will meet your specific requirements
Products will be error-free or function perfectly

6.2 Pricing

Price Information:

All prices are in Australian Dollars (AUD)
Prices exclude GST unless otherwise stated
Prices are subject to change without notice
The price applicable is the price at time of order confirmation
We reserve the right to correct pricing errors

We are not obligated to:

Honor pricing errors or obvious mistakes
Sell products at incorrect prices
Fulfill orders placed at incorrect prices

If a pricing error is discovered after you place an order:

We will notify you as soon as possible
Give you the option to cancel or proceed at the correct price
Process refunds if you choose to cancel

6.3 Product Availability

Stock Levels:

Stock information is updated regularly but not guaranteed in real-time
“In Stock” status is an estimate, not a guarantee
Products may sell out between browsing and checkout
We reserve the right to limit quantities

If Products Are Unavailable:

We will do our best to notify you within 3 business days
Offer alternatives or full refund
Not substitute without your approval

7. Third-Party Links and Content

7.1 Links to Third-Party Websites

Our Website may contain links to third-party websites, services, or resources not owned or controlled by us, including:

Social media platforms
Payment processors
Shipping carriers
Manufacturer websites
Partner websites
Blog references and resources

7.2 No Endorsement or Responsibility

We do not:

Endorse, approve, or recommend third-party websites
Control or monitor third-party content
Make any representations about third-party websites
Accept responsibility for third-party content or practices
Warrant the accuracy or reliability of third-party information

7.3 Your Responsibility

When you access third-party websites:

You do so at your own risk
You should review their terms and privacy policies
We are not responsible for any loss or damage from your use
Different terms and conditions may apply

7.4 Social Media

We may have social media pages on platforms like Facebook, Instagram, LinkedIn, and Pinterest. Your interactions on those platforms are governed by:

The platform’s own terms of service and privacy policies
Our social media community guidelines (if applicable)

7.5 Third-Party Content

We may display third-party content such as:

Manufacturer product information
User reviews from verified sources
Social media feeds
News articles or blog content

Such content is provided “as is” without any warranties.

8. Privacy and Data Protection

8.1 Privacy Policy

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using this Website, you consent to:

Collection of personal information as described in our Privacy Policy
Use of cookies and tracking technologies
Processing of data for purposes outlined in the Privacy Policy

8.2 Cookies

We use cookies and similar technologies to:

Remember your preferences and settings
Analyse Website usage and performance
Provide personalized content and advertising
Improve your user experience

You can manage cookie preferences through your browser settings, but some Website features may not function properly if cookies are disabled.

For detailed information, see our Cookie Policy or Privacy Policy.

8.3 Communication Consent

By creating an account or placing an order, you consent to receive:

Transactional emails (order confirmations, shipping updates)
Service communications (policy updates, security alerts)
Marketing communications (if you opt in)

You can unsubscribe from marketing communications at any time.

9. Disclaimers and Limitations of Liability

9.1 Website “As Is”

THE WEBSITE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the maximum extent permitted by law, we disclaim all warranties, including:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy, reliability, or completeness of content
Error-free or uninterrupted operation
Freedom from viruses or harmful components
Security of data transmission

9.2 No Warranty of Availability

We do not guarantee that:

The Website will be available at all times
Access will be uninterrupted or error-free
Defects will be corrected promptly
The Website will be compatible with all devices or browsers

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEGACY COMMERCIAL FURNITURE SHALL NOT BE LIABLE FOR:

Any indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Loss of use or loss of goodwill
Service interruptions or system failures
Unauthorized access to your data
Errors or omissions in content
User-generated content
Third-party websites or content
Any damages arising from use or inability to use the Website

EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.4 Maximum Liability Cap

To the extent we may be held liable, our total liability to you for all claims arising from your use of the Website shall not exceed:

The amount you paid us in the 12 months prior to the claim, OR
AUD $100

Whichever is greater.

9.5 Australian Consumer Law

IMPORTANT: Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law (ACL) or other applicable law that cannot be excluded, restricted, or modified by agreement.

To the extent permitted by law, our liability for breach of any implied warranty or condition that cannot be excluded is limited, at our option, to:

Resupply of services, or
Payment of the cost of resupply of services

9.6 Basis of the Bargain

You acknowledge that these disclaimers and limitations of liability are an essential basis of the agreement between you and us, and that we would not provide the Website without these limitations.

10. Indemnification

10.1 Your Indemnification Obligation

You agree to indemnify, defend, and hold harmless Legacy Commercial Furniture, its officers, directors, employees, agents, affiliates, and partners from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from:

Your use or misuse of the Website
Your violation of these Terms of Use
Your violation of any law or regulation
Your violation of any third-party rights (including intellectual property or privacy rights)
Any content you submit or transmit through the Website
Your fraudulent or illegal activities
Any dispute between you and another user

10.2 Defence of Claims

We reserve the right to assume exclusive defence and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defence of such claim.

11. Dispute Resolution

11.1 Informal Resolution

Before filing any formal legal action, you agree to first contact us to attempt to resolve the dispute informally:

Contact: [Insert Email/Phone]
Process: We will attempt to resolve within 30 days

11.2 Governing Law

These Terms are governed by the laws of NSW, Australia, without regard to conflict of law principles.

11.3 Jurisdiction

You irrevocably submit to the exclusive jurisdiction of the courts of NSW, Australia, for any disputes arising from these Terms or your use of the Website.

11.4 Class Action Waiver

TO THE EXTENT PERMITTED BY LAW, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

11.5 Limitation Period

Any claim or cause of action arising from these Terms or your use of the Website must be filed within one (1) year after the claim arose, or it will be permanently barred.

12. General Provisions

12.1 Entire Agreement

These Terms of Use, together with our Privacy Policy, Terms and Conditions of Sale, and other incorporated policies, constitute the entire agreement between you and us regarding the use of the Website.

12.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

12.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

12.4 Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

12.5 Survival

Provisions that by their nature should survive termination (including disclaimers, limitations of liability, indemnification, dispute resolution) shall survive termination of these Terms.

12.6 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including:

Natural disasters, extreme weather
War, terrorism, civil unrest
Government actions or regulations
Pandemics or public health emergencies
Labor disputes or strikes
Internet or telecommunications failures
Supplier or manufacturer failures

12.7 Headings

Headings are for convenience only and do not affect interpretation of these Terms.

12.8 Electronic Communications

You consent to receive electronic communications from us, including emails, notices posted on the Website, and mobile notifications. Electronic communications satisfy any legal requirement for written communication.

12.9 Language

These Terms are written in English. Any translation is provided for convenience only. In case of conflict, the English version prevails.

12.10 No Partnership

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us.

13. Mobile Application Terms (If Applicable)

If we offer a mobile application, the following additional terms apply:

13.1 License to Use App

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use our mobile application on devices you own or control.

13.2 App Store Terms

Your use of the app may also be subject to the terms and conditions of the app store or platform from which you downloaded it (Apple App Store, Google Play Store).

13.3 Updates

We may release updates, patches, or new versions of the app. You may need to update to continue using the app.

13.4 Device Requirements

The app may have minimum device requirements, and we do not guarantee compatibility with all devices.

14. Accessibility

14.1 Our Commitment

We are committed to making our Website accessible to people with disabilities and strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

14.2 Accessibility Features

Our Website includes:

Alternative text for images
Keyboard navigation
Screen reader compatibility
Clear heading structure
Sufficient colour contrast

14.3 Feedback

If you experience accessibility issues or have suggestions for improvement:

Email: [Insert Accessibility Email]
Phone: [Insert Phone]

We welcome feedback and will make reasonable efforts to address accessibility concerns.

15. Terms for Specific Features

15.1 Newsletter Subscription

By subscribing to our newsletter:

You consent to receive marketing emails
You can unsubscribe at any time via the link in emails
We will process your data according to our Privacy Policy

15.2 Wishlist Feature

If you use our wishlist feature:

Items are saved to your account (login required)
We may send reminders about wishlisted items
Wishlist items don’t reserve inventory
Prices may change while items are on your wishlist

15.3 Product Comparison Tool

Our comparison tool:

Allows you to compare product specifications
Is for informational purposes only
May not include all product differences
Does not constitute a recommendation

15.4 Virtual Room Planner / Visualizer

If we offer visualization tools:

Results are estimates and approximations
Accuracy depends on measurements you provide
We are not liable for measurement errors
Final product appearance may differ from visualization

15.5 Live Chat

If you use our live chat:

Conversations may be recorded for quality and training
Transcripts may be saved to your account
You must not share sensitive information (credit card details)
Chat is for customer support only, not for orders or legal advice

16. Contact Information

16.1 Questions About These Terms

For questions or concerns about these Terms of Use:

Legacy Commercial Furniture
ABN: 60 724 110 346
Email: [Insert Email]
Phone: [Insert Phone]
Mail: [Insert Address]
Website: [Insert URL]

16.2 Customer Service

For general customer service inquiries:

Email: [Insert Customer Service Email]
Phone: [Insert Phone]

16.3 Legal Notices

For legal notices, or formal complaints:

Email: [Insert Legal Email]
Mail: Legal Department, [Your Company Name], [Address]

17. Acknowledgment and Agreement

BY ACCESSING OR USING THIS WEBSITE, YOU ACKNOWLEDGE THAT:

✓ You have read and understood these Terms of Use
✓ You agree to be bound by these Terms
✓ You consent to our Privacy Policy
✓ You are at least 18 years old (or using with parental consent)
✓ You will use the Website in accordance with these Terms
✓ You understand the disclaimers and limitations of liability

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST IMMEDIATELY STOP USING THE WEBSITE.

Important Notes

Print or Save a Copy:
We recommend printing or saving a copy of these Terms for your records.

Review Regularly:
These Terms may change. Check this page periodically for updates.

Effective Date:
These Terms are effective as of the “Last Updated” date at the top of this page.

Questions?
If you have questions about these Terms, please contact us before using the Website.

Version: 1.0
Last Updated: 11/12/25
Effective Date: 11/12/25
Next Review Date: 11/12/27