Automotive Dealership — Multi-Site Showroom & Service Centre Program

The Project

A multi-site commercial furniture and joinery program for one of Australia’s oldest and most awarded independently owned automotive dealership groups — the number one selling dealer for their brand for 14 consecutive years, operating since 1963.

Three separate locations across Western Sydney — two brand-new dealership builds and one comprehensive service centre fit-out — each requiring a complete, end-to-end furniture solution covering every area of the facility.

The Scope

This wasn’t a workstation rollout. From reception counters to spare parts display shelving, from customer cafés to first aid rooms, every space within each facility was specified, supplied, and installed as a complete package.

The new-build dealerships received complete fit-outs from the ground up — showroom furniture, sales consultation desks, management offices, open-plan administration workstations, customer waiting lounges, meeting rooms, staff break areas, service department workstations, and back-of-house storage. Every space from the front door to the workshop office was furnished and commissioned.

The service centre was the most complex of the three sites. Customer-facing areas including a quiet workspace where customers could work while their vehicle was being serviced. A café with full joinery fit-out. Three separate kitchens. A first aid room. The spare parts department with full display shelving and storage systems. A reception counter. Everything front of house, everything back of house — a complete commercial furniture and joinery solution across every single space in the facility.

Our Approach

The breadth of scope across these three sites demonstrated the ability to deliver a genuinely end-to-end furniture solution — not just desks and chairs, but joinery, shelving, specialist storage, customer amenities, and operational infrastructure.

Each site was managed as its own project with its own procurement schedule, delivery coordination, and installation programme, while maintaining consistency across the group. The variety of furniture types — from showroom-grade customer furniture to industrial spare parts shelving — required coordination with multiple manufacturers and suppliers, all converging on the same sites within the same installation windows.

The Outcome

Three sites delivered across Western Sydney for a dealership group that has been number one in their market for over a decade. Every space, every room, every area — furnished, installed, and operational. The project demonstrates the ability to manage complex, multi-site programs where the scope extends well beyond standard office furniture into joinery, retail fit-out, and specialist commercial environments.